COCOA BAR IN A JAR, takes great pride in the quality of our product. Upon receipt, please inspect your package and if you are not 100% satisfied, please contact us at [email protected].
If you have received a package that has been damaged due to shipping, please email us at [email protected]. Prior to a replacement order being shipped for damages incurred during transit, we respectfully request a picture of the package and its contents received to be sent to us via email. Once received, a replacement will be shipped ASAP.
If within 30 days, you are dissatisfied with your order, please email us to discuss obtaining either a replacement or a refund for the product value, not including shipping. If a refund is issued, a credit will be issued back to the original form of payment initially received.
We value you as a customer and look forward to hearing from you! For assistance, comments, questions or simply to say hello, please call us at 1.213.986.7377.